A question about your photos, account, or subscription? Get in touch with Flatter support.
Email Flatter supportHelp us help you
Include your device model, iOS or Android version, app version, and what you were trying to do. If it concerns your account, include the email used with Flatter. Please don’t send passwords, verification codes, full card details, or private photos unless we need a specific example and you choose to share it.
Where are my drafts?
Drafts stay on the device where you created them. Sign back into the same Flatter identity to see that account’s local library. Drafts do not automatically appear on a new device. Reinstalling the app or clearing storage can remove them.
Manage a subscription
Subscriptions are managed by your store. Use Apple’s cancellation instructions or Google Play’s subscription instructions. For an existing purchase, use Restore purchases in Flatter. Deleting an account does not cancel a subscription.
Account and privacy requests
To request removal of your Flatter account, visit Delete account. For access, correction, or another privacy request, email us with the subject “Flatter privacy request”.
App availability
Flatter is not publicly available in the App Store or Google Play yet. Download links will appear on our homepage once each store release is approved.