You can request deletion of your Flatter account and associated account data without installing or opening the app.
Request deletion by email
- Email gunjankejs@gmail.com with the subject Delete my Flatter account.
- Include the email address used to sign in and whether you used Apple or Google. If Apple hides your email, include the private relay address shown in your Flatter account or Apple’s Sign in with Apple settings.
- We may ask you to verify ownership through your sign-in email or another appropriate method. Never send your password, verification codes, or payment-card details.
This opens your email app. Send the email to submit the request.
What gets deleted
After ownership is verified, we delete your Flatter authentication account and associated account/profile data held for the service, subject to the exceptions below. You lose access through that account.
What may remain
We may retain limited transaction, security, fraud-prevention, or other records when legally required or permitted. Apple, Google, and payment providers may retain transaction records under their own policies. Backup copies expire through normal retention cycles. We will explain any applicable retention exception when handling your request.
Photos and local drafts
Your photos, facial maps, and drafts are processed and stored locally. We do not have server copies to delete. Remove drafts within the app or clear its storage on your device. Photos already exported to your photo library, files, backups, or other services must be deleted there separately.
In the app
The app’s Account screen includes a Delete account option. If you cannot access the app or that option fails, use the email request above. The web route remains available independently of the app.
Requests are handled by Gunjan Kejriwal. For more information, read the Privacy Policy.